🔄 Reset QR Codes Instantly

Had an eSIM fail to install? Need to move it to a new device?

Admins can now reset the QR code yourself — directly from the Mobile Plan Portal.

Reset works for both:

• Your local number eSIM

• Your data eSIM

No need to wait on support. Just click and go.

🇫🇷 French Network Upgraded to Orange

We’ve partnered with Orange to power our local numbers in France.

The result? Even better coverage and network reliability across the country.

🔗 Pipedrive Integration

Now you can link Telgea numbers to Pipedrive accounts.

Admins can invite specific team members to connect their numbers, enabling:

• Auto-logging of outbound calls

• Call duration tracking

• Easy post-call notes

Everything gets tied to the right contact, with no manual logging.

✉️ Update Admin Email

Admins can now update their email address themselves from the portal.

Keep your login credentials and notifications up to date without reaching out to support.

👥 HiBob Integration

Skip the manual user creation — just import your employee list from HiBob.

Perfect for fast onboarding and easy team management.

🔔 Notification & Action Center

Stay informed. Take action fast.

You’ll now get real-time notifications when something changes — like:

• A new number is created

• A porting request is made

And if your input is needed, it’ll show up as an action item — no more missed approvals or pending tasks.

📥 Bulk Import via CSV

Not connected with HRM but need to add a lot of users? No problem.

Now you can bulk import users from any system using our CSV template.

Just upload and manage your team at scale.

📊 Usage Analytics

New analytics overview lets you monitor how your team uses their Telgea plans.

With unlimited talk, text, and data, there’s no need to micromanage — but it’s helpful to understand patterns like:

• Which countries your team uses most

• How data is consumed across teams

And we’re just getting started — more insights coming soon.

🌍 Better International Calling from the US

We've upgraded our international calls' service provider so your US-based teams can experience even better clearity using their Telgea number when calling outside of the US.

No configuration needed. It just works.

📲 Better eSIM Installation Flow

Never installed an eSIM before? No worries. Installing an eSIM just got easier than powering on your phone.

Your users now get:

• An improved, guided installation process

• Instant access to Telgea support from inside the setup flow in case they need help.

No more getting IT involved unless truly needed.

🌐 Multilingual Support via Chat

Write to us in any language — we’ll respond in yours.

Our AI-native translation now powers multilingual support chat, so you and your team can get help comfortably in your preferred language.

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